Store Management - Richmond Square Mall, Richmond, IN

JD Finish Line•Richmond, IN

2d•Onsite

About The Position

JD Finish Line is hiring retail management team members to lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences. The role has responsibility for store performance, customer service, employee development, sales, merchandising, inventory, budgets, and community engagement. The posting covers Assistant Store Manager and Supervisor positions, with different weekly-hour and availability requirements for each. Assistant Store Managers must have open availability, including mornings, days, and nights needed to open and close the store. They work a minimum standard week of five days, averaging 44 hours, with increased hours during peak sales periods. Supervisors must be available during the hours needed to open and close the store and have at least five days of availability, with a minimum standard 30-hour work week. All management positions require weekend and holiday availability, regular attendance, reliable transportation, and clear English communication and literacy for customer and business tasks. The role may require moving to another company location based on operational needs and career growth. The position is in a moderately noisy retail setting and involves prolonged standing, bending, kneeling, reaching, pulling, climbing or using stairs, lifting merchandise, and good vision including color differentiation. A high school diploma or GED is required, along with being at least 18 years old. Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience. Reasonable accommodations may be made for qualified individuals with disabilities and as otherwise required by law.

Requirements

High school diploma or GED equivalent.
Must be at least 18 years old.
Clear spoken English to converse with customers and effectively supervise staff.
Ability to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports.
Reliable transportation.
Regular attendance and punctuality consistent with company policies.
For Assistant Store Managers: open availability, including mornings, days, and nights necessary to open and close the store; minimum standard work week of five days and average standard work week of 44 hours, with increased hours during peak sales periods.
For Supervisors: availability during the hours necessary to open and close the store, with at least five days of availability and a minimum standard 30-hour work week.
Availability on weekends and holidays for all management positions.
May need to move to different company locations based on operational needs and career growth.
Ability to meet the listed physical demands, with reasonable accommodations as applicable.

Nice To Haves

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Two or more years of retail leadership experience is strongly preferred, or equivalent education and experience.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Willingness to work flexible hours as needed.

Responsibilities

Recruit, train, and develop team members; establish goals and provide ongoing feedback.
Create a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to increase brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities, and implement improvements to store operations.
Perform additional duties and projects as required.