Store Management - Muncie Mall, Muncie, IN

JD Finish Line•Muncie, IN

2d•Onsite

About The Position

JD Finish Line is hiring management team members for its Muncie Mall store in Muncie, Indiana. Management team members oversee daily store operations, lead and develop employees, and deliver strong customer experiences. The role involves driving sales and profitability, managing merchandise and store presentation, maintaining operational and safety standards, overseeing budgets and expenses, and supporting local marketing and community engagement. Managers are expected to identify opportunities to improve store performance and take on additional duties and projects as required. The posting describes requirements for both Assistant Store Managers and Supervisors. Assistant Store Managers need open availability, including mornings, days, and nights; a minimum standard work week of five days; and an average standard work week of 44 hours, with increased hours during peak sales periods. Supervisors must be available during opening and closing hours and have at least five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, reliable transportation, regular attendance, and the ability to communicate in English and perform business-related mathematics. Relocation to other company locations may be required based on operational needs and career growth. The position requires prolonged standing, frequent stooping, kneeling, reaching, and pulling; may require climbing ladders or stairs; and regularly involves lifting items weighing 5–25 pounds, with heavier weights possible in some circumstances. The work environment is a moderately noisy retail setting. Applicants must be at least 18 years old. Reasonable accommodations may be made for qualified individuals with disabilities and as otherwise required by law.

Requirements

Proven experience as a retail store manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
High school diploma or GED equivalent.
Must be at least 18 years old.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of five days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum five days of availability; minimum standard work week of 30 hours.
All management: weekend and holiday availability; punctuality and regular attendance; reliable transportation; clear spoken English to converse with customers and supervise staff; ability to read and write English and perform business-related mathematics.
May need to move to different locations within the company network based on operational needs and career growth.
Ability to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, possible ladder or stair use, and regular lifting of 5–25 pounds; heavier lifting may be required in certain circumstances.
Good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop team members; establish goals and provide ongoing feedback.
Create a strong customer experience by addressing customer needs, resolving issues, and maintaining customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and sales targets.
Oversee daily operations, including inventory, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity; identify improvements and implement solutions.
Perform additional duties and projects as required.