JD Store Management - Mall at Greece Ridge Center, Rochester, NY

JD Sports Fashion•Rochester, NY

1d•$16 - $22•Onsite

About The Position

JD Finish Line is hiring management team members for its store at Mall at Greece Ridge Center in Rochester, NY. Management team members oversee daily store operations, lead and develop employees, and deliver strong customer experiences while helping drive store performance and company growth. The roles include Assistant Store Manager and Supervisor, with different weekly availability and work-hour minimums for each position. The work takes place in a moderately noisy retail environment and involves prolonged standing, handling and stocking merchandise, and assisting customers. Candidates must be at least 18 years old, have reliable transportation, and be able to communicate, read, and write in English and perform business-related mathematics. Employees may be asked to take on additional duties and may be required to move to other company locations based on operational needs and career growth. Assistant Store Manager compensation is $16.38–$21.50 per hour, with possible bonuses when store KPIs are met. Supervisor compensation is $18.00 per hour. All roles are eligible for the company 401(k) plan. Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Commitment to outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency with retail management software and basic computer applications.
Assistant Store Manager: open availability during hours needed to open and close the store, including mornings, days, and nights; minimum standard work week of 5 days; average standard work week of 44 hours, with increased hours during peak sales periods.
Supervisor: availability during hours needed to open and close the store, including mornings, days, and nights; minimum 5 days of availability; minimum standard work week of 30 hours.
All management roles require weekend and holiday availability, punctuality and regular attendance, and reliable transportation.
Must speak English clearly to converse with customers and supervise staff, and read and write English and perform business-related mathematics.
May need to move to different company locations based on operational needs and career growth.
High school diploma or GED equivalent.
Must be at least 18 years old.
Able to meet the physical demands of the role, including prolonged standing, stooping, kneeling, reaching, pulling, climbing ladders or stairs, and regularly lifting 5–25 pounds; heavier lifting may sometimes be required.
Must have good vision, including color differentiation.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred, or an equivalent combination of education and experience.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set goals, and provide ongoing feedback.
Deliver a strong customer experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotions, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance; ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to improve performance and revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions to improve store operations.
Perform additional duties and projects as required.