Assistant Store Leader- Guest Experience ( Fayette)

Stand Out For Good, Inc. • Lexington, KY

11d • Onsite

About The Position

The Guest Engagement Assistant Store Leader creates an exceptional and inspiring guest experience in the store. The role leads hiring, training, and development of a diverse team that builds authentic relationships with guests. The Assistant Store Leader models an excellent guest experience and provides sales-floor leadership to drive sales and achieve guest-experience goals and measurable results. This position also supports community impact through the Mission Monday campaign and holds the team accountable for financial and operational standards.

Requirements

• Strong communication skills, an outgoing personality, and willingness to engage with guests.
• A proven record as a successful hospitality leader, with knowledge of financial results, guest satisfaction, and employee relations.
• Ability to maintain a beautiful environment with attention to detail and create an inviting atmosphere.
• Genuine desire to positively impact the community and contribute to meaningful causes.
• Creative and entrepreneurial thinking, with the ability to implement revenue-driven ideas and opportunities instinctively.
• Well-groomed and stylish appearance reflecting personal pride and commitment to a world-class guest experience.
• Ability to work a varied schedule for at least 40 hours per week, including holidays, nights, and weekends.
• At least 1 year of retail or hospitality management experience.
• Physical ability to perform tasks involving prolonged standing, sitting, reaching, kneeling, or squatting frequently; may occasionally need to climb ladders and frequently climb and descend stairs, depending on location.
• Ability to regularly lift and carry 30 pounds without assistance.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Cultivate a guest-focused environment by driving volume and anticipating guest needs.
• Model excellent service standards and coach associates to deliver exceptional guest experiences.
• Recruit, train, and develop a team to achieve individual, store, and company goals.
• Foster team commitment through support, relationship building, and recognition of individual contributions.
• Manage the Mission Monday campaign to positively impact the community and enhance people’s lives.
• Hold self and the team accountable for P&L results and statistical standards.
• Provide timely feedback, recognition, and rewards to associates to drive retention and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed