Assistant Store Leader- Guest Experience ( Fayette)

stand out for good • Lexington, KY

10d • Onsite

About The Position

The Guest Engagement Assistant Store Leader helps create an exceptional and inspiring guest experience. This leader hires, trains, and develops a diverse team that builds authentic relationships with guests, and models a strong commitment to guest service. The role drives sales and measurable results through sales-floor leadership and achievement of guest-experience goals. It also supports community impact through the Mission Monday campaign, which directs 10% of net proceeds to local charitable organizations.

Requirements

• Strong communication skills, an outgoing personality, and willingness to engage with guests.
• A proven record as a successful hospitality leader, with knowledge of leadership, financial results, guest satisfaction, and employee relations.
• Ability to maintain a beautiful environment and inviting atmosphere with attention to detail.
• Genuine desire to make a positive impact on the community and contribute to meaningful causes.
• Creative and entrepreneurial thinking, with the ability to act on revenue-driven ideas and opportunities.
• Well-groomed and stylish appearance.
• Ability to work a varied schedule of at least 40 hours per week, including holidays, nights, and weekends.
• At least 1 year of retail or hospitality management experience.
• Physical ability to perform tasks involving prolonged standing, sitting, reaching, kneeling, or squatting; occasional ladder climbing and frequent stair climbing or descending may be required depending on location.
• Ability to regularly lift and carry 30 pounds without assistance.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Cultivate a guest-focused environment by driving volume and anticipating guest needs.
• Model excellent service standards and coach associates to deliver exceptional guest experiences.
• Recruit, train, and develop a team to achieve individual, store, and company goals.
• Foster team commitment through support, relationship building, and recognition of individual contributions.
• Manage the Mission Monday campaign to positively impact the community.
• Hold self and the team accountable for P&L results and statistical standards.
• Provide timely feedback, recognition, and rewards to associates to support retention and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed