Acme Assistant Store Director- Westchester County, NY

Albertsons Companies•Town of Mount Pleasant, NY

11h•$68,000 - $94,000

About The Position

The Assistant Store Director (ASD) provides friendly, courteous, and helpful customer service and assists the Store Director with the total operations of a retail grocery store. The ASD may manage the entire store and operate it at maximum efficiency during the Store Director’s absence, with responsibility for supervising all store employees, including more than 100 bargaining-unit and non-contract employees. Duties include orienting, training, developing, scheduling, and evaluating employees; handling personnel actions; and performing or delegating security, cash control, customer complaint, accident reporting, sanitation, accounting, inventory, and interdepartmental communication responsibilities. The ASD monitors store performance and sales goals, communicates results and opportunities to staff, and manages labor against sales, productivity, and wage-budget guidelines. The role supports strategies for product placement and appearance, promotions, ordering, and maintaining in-stock conditions. It also oversees store maintenance, cleanliness, safety, sanitation, cash handling, accounting, and security; ensures compliance with laws, company policies, and procedures; and promotes excellent customer service and positive working relationships. The position involves substantial time on the sales floor, employee management, and customer interaction. Travel may be required for training, corporate programs, focus groups, or assistance at other stores.

Requirements

At least one year of assistant manager experience managing a department or team within a multi-department retail or service operation, or two years of department manager experience with such responsibility in retail or a high-volume service industry.
High school diploma or equivalent.
Strong customer service and supervisory skills.
Perishable inventory management experience.
Solid understanding of overall store operations.
Demonstrated strong leadership skills.
Ability to repeatedly use hands, arms, legs, and feet for sustained activity, such as walking around the store, stocking, and rotating product.
Ability to stand for 100% of the shift and work in a fast-paced environment.
Must be available for a variety of shifts and long hours, including nights, holidays, and weekends; days off during the work week are seldom consecutive.

Nice To Haves

College degree.
Schedule-writing experience.
Inventory-ordering experience.
Shrink-management experience.
At least two years of experience managing in a food-based industry.
Union experience.

Responsibilities

Manage retail grocery store operations during the Store Director’s absence, including store performance, cash, inventory, security, customer service, and staff management.
Track and analyze store performance; forecast daily and weekly sales goals and take action to meet or exceed them.
Communicate sales goals, department performance, and sales opportunities to staff.
Forecast, schedule, and monitor labor in accordance with sales, productivity guidelines, and wage budgets; develop action plans for cost-control issues.
Support the Store Director in developing and executing strategies to improve product placement and appearance.
Monitor display accuracy and appearance, implement promotions, and ensure products are properly displayed and ordered to maintain in-stock conditions.
Manage store maintenance, cleanliness, safety, and sanitation issues.
Oversee cash handling and accounting and ensure the store is secured.
Prioritize, plan, and coordinate work activities and manage time and resources to meet objectives.
Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, and wage-and-hour requirements.
Promote customer satisfaction and ensure employees provide superior customer service using best practices and clear communication.
Select, train, develop, and manage employee performance, with assistance from other management personnel.
Set performance expectations, provide constructive suggestions and honest feedback, encourage employees, and identify developmental assignments.
Maintain professional relationships with union officials and comply with collective bargaining agreement provisions when applicable.
Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, including handling complex or difficult situations.
Motivate employees toward common objectives and model a positive attitude.
Perform other management duties as needed to keep the store functioning effectively.
Travel for training, corporate programs, focus groups, or to assist at other stores when required.

Benefits

Quarterly bonus potential.
12 days of paid time off (PTO), as stated in the compensation package.
40 hours of sick time, as stated in the compensation package.
Six recognized holidays, as stated in the compensation package.
401(k) match of up to 7%.
Pet insurance.
EPA benefits (as stated in the posting).
Competitive wages paid weekly.
Access to up to 50% of earned wages before payday through Stream.
Associate discounts.
Medical and dental benefits for eligible associates.
Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
Training, career growth, and development.