Assistant Store Director - North Indianapolis

Meijer•Noblesville, IN

28d

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions, and plans, directs, and supervises the store team’s day-to-day work. The role supports the Store Director in overseeing food and general merchandise operations and is responsible for the store’s operations when the Store Director is absent. Responsibilities include selecting, training, developing, and managing the performance of team members and leaders; improving customer service, sales, and profitability; and ensuring products and displays are merchandised effectively. The position also supports staffing plans, recruiting, community relationships, and execution of Meijer’s brand, values, and cultural standards. The Assistant Store Director leads communication and engagement across the store, including daily huddles covering financial performance, customer feedback, recognition, and other important information. The role monitors financial results and key performance metrics, drives store initiatives, maintains food safety and product freshness standards, and keeps informed about customer needs, competitors, and broader market changes. The job profile notes that other duties may be assigned or required.

Requirements

Bachelor’s degree or equivalent experience.
At least 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members while providing industry-leading service.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Assist the Store Director in running overall store operations as needed.
Oversee operations across food and general merchandise areas.
Manage store planograms, seasonal resets, endcaps, and merchandising execution.
Lead performance management for leaders and team members, including decisions related to performance ratings, career development, and promotion potential.
Attract, select, develop, and retain a team that supports Meijer’s culture and values diversity, equity, and inclusion.
Forecast staffing needs and develop recruiting strategies to support optimal staffing.
Lead daily team communication and huddles covering financial performance, customer feedback, recognition, and other important information.
Promote candid, open, and effective communication based on Meijer’s philosophy of Care and Accountability.
Communicate product freshness standards and ensure processes and procedures are followed.
Oversee all store operations when the Store Director is absent.
Ensure operations meet Meijer and local authorities’ food safety standards.
Build connections with customers and the local community and support the Meijer brand.
Deliver key performance metrics, including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Drive new implementations and initiatives identified by store operations, adapting strategies to changing market conditions and customer needs.
Oversee daily DSD execution and backroom and salesfloor excellence.
Monitor competitive trends and assess competitors’ strengths and weaknesses.
Follow company merchandising planograms and use 85/15 to design plans, including ordering, weekly ad sets, seasonal assortments, displays, and pricing.
Resolve customer complaints effectively and efficiently and ensure customer needs are met with quick, efficient service.
Assess store financial results and implement business strategies to improve profitability and results.