Assistant Store Director

Meijer•Richmond, KY

About The Position

The Assistant Store Director supports and may assist the Store Director in running overall store operations, with responsibility across food and general merchandise. The role directs and supervises day-to-day operations, including merchandising, planograms, seasonal resets, endcaps, daily DSD execution, and backroom and salesfloor standards. The Assistant Store Director is responsible for store operations in the Store Director’s absence. This position leads the selection, training, development, retention, and performance management of leaders and team members. It promotes open communication, team engagement, and an inclusive environment while ensuring customer needs are met and complaints are resolved efficiently. The role assesses store financial results and implements strategies to improve sales, service, profitability, and key performance metrics. It also supports food safety standards, company initiatives, community relationships, and competitive responsiveness.

Requirements

Bachelor’s degree or equivalent experience.
Minimum 5 years of retail, grocery, operations management, or customer service experience.
At least 4 years of progressive leadership experience.
Passion for leading team members while providing industry-leading service.
Proactive and creative thinking applied to the business.
Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
Strong business acumen.
Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.

Responsibilities

Direct and supervise the team in the day-to-day operation of the store.
Assist the Store Director with overall store operations as needed and oversee all store operations in the Store Director’s absence.
Manage operations across food and general merchandise areas, including planograms, seasonal resets, endcaps, daily DSD execution, and backroom and salesfloor excellence.
Select, train, develop, retain, and manage the performance of leaders and team members; make decisions on performance ratings, career development, and promotion potential.
Forecast staffing needs and develop recruiting strategies to maintain optimal staffing.
Lead daily team communication and huddles covering financial performance, customer feedback, recognition, and other important information.
Foster candid, open communication and positive team engagement built on Meijer’s Care and Accountability philosophy.
Ensure customer needs are met, complaints are resolved effectively, and service is quick and efficient.
Assess store financial results and execute strategies to improve sales, customer service, profitability, and business results.
Deliver on key performance metrics, including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
Ensure products and displays are merchandised to maximize sales and profitability, following company merchandising planograms and using 85/15 to design plans.
Communicate product freshness standards and ensure processes and procedures are followed.
Verify that store operations comply with Meijer and local-authority food safety standards.
Drive new implementations and initiatives identified by store operations.
Monitor changes in the broader environment, customer preferences, and competitive trends, and develop strategies to keep Meijer competitive.
Build connections with customers and local communities and cultivate community relationships that support the Meijer brand.
Work in a manner that reflects Meijer’s brand, values, and commitment to diversity, equity, and inclusion.