Assistant Starbucks Manager

Albertsons•Houston, TX

About The Position

The Assistant Starbucks Manager supports the daily operation of the Starbucks Department and helps deliver a positive, enthusiastic customer experience. The role supports product preparation, inventory management, food safety, sanitation, merchandising, associate training, and overall department operations. The position works in a fast-paced environment and supports the Starbucks Manager and Store Director with department operations.

Requirements

  • The job description does not specify required qualifications, education, or years of experience.

Responsibilities

  • Provide fast, friendly, and professional customer service; help customers with product selections, recommendations, and special orders; respond to questions and concerns, resolving them when possible and escalating issues when necessary.
  • Promote sales through suggestive selling and positive customer interactions.
  • Assist with preparing, brewing, and serving coffee, beverages, and food items according to established recipes, preparation procedures, and product standards.
  • Operate Starbucks equipment, including espresso machines, coffee grinders, blenders, and ovens; maintain appropriate hot and cold food standards.
  • Keep service and display areas clean, attractive, organized, and well stocked; support daily opening and closing procedures; operate POS systems and process transactions as required.
  • Help maintain inventory levels, product quality, and freshness; stock and rotate products; organize cooler and storage areas; assist with ordering and replenishment.
  • Receive deliveries, verify orders, inspect product quality, and report shortages or discrepancies; assist with sales and inventory reports and physical inventory counts.
  • Support promotional and seasonal merchandising, and ensure proper product labeling, code dating, and rotation.
  • Assist with scheduling and assigning daily responsibilities to Starbucks associates; train associates on department procedures, customer service, sales, food safety, and recordkeeping; support associate development and ongoing training.
  • Communicate daily priorities and operational expectations, monitor productivity and department performance, and support the Starbucks Manager and Store Director with department operations.
  • Maintain a clean, sanitary, and safe department; monitor and maintain proper temperatures during product preparation, display, and storage; follow food safety, sanitation, labeling, product-handling, workplace safety, and company requirements.
  • Maintain accurate department records, temperature logs, and daily documentation; use electronic ordering systems for replenishment and follow established procedures for equipment or system issues.
  • Ensure department practices comply with applicable company and operational standards and perform additional duties as assigned by the Starbucks Manager or Store Director.

Benefits

  • Competitive wages paid weekly
  • Access to up to 50% of earned wages before payday through a partnership with Stream
  • Associate discounts
  • Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates
  • Vacation, holiday, and sick pay
  • Training, career growth, and development
  • Inclusive work environment
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