Assistant Manager (Starbucks)

LV Petroleum•West Point, GA

About The Position

The Assistant Manager supports the store manager in running daily Starbucks store operations, leading and developing partners, delivering a strong customer experience, and helping achieve business goals. The role includes opening and closing procedures, cash handling, inventory, staffing and scheduling, customer issue resolution, store cleanliness and safety, and support for local marketing and community initiatives.

Requirements

At least 1 year of retail or restaurant supervisory experience.
Strong leadership, interpersonal, and communication skills.
Ability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
High school diploma or equivalent.

Nice To Haves

Starbucks experience.
College degree.

Responsibilities

Assist with daily store operations, including opening and closing procedures, cash handling, and inventory.
Ensure adherence to Starbucks operational policies and standards.
Monitor and manage store staffing levels and schedules.
Support hiring, training, and development of partners.
Coach partners and provide feedback to improve individual and team performance.
Foster a positive work environment that promotes teamwork and partner engagement.
Model excellent customer service and ensure partners provide excellent service.
Address customer concerns and resolve issues professionally and promptly.
Ensure the store is clean, safe, and welcoming.
Support the store manager in achieving sales goals and managing expenses.
Analyze store reports and metrics to improve performance.
Contribute to local store marketing and community involvement initiatives.