Asst Site Manager

Pritchard Industries•New York, NY

About The Position

Pritchard Sports & Entertainment Group is seeking an experienced Assistant Site Operations Manager for its sports and entertainment venue at One Times Square in New York City. The role assists the Site Operations Manager with overseeing cleaning and janitorial operations and staff. It helps manage housekeeping personnel—including managers, supervisors, leads, general staff, event and post-event staffing, and contract labor—to maintain facility cleanliness and achieve service and quality standards. The Assistant Site Operations Manager reports to the Site Operations Manager and receives work assignments and supervision from that role. The position plans and coordinates daily, event, and post-event cleaning; trains and schedules employees; ensures staffing, supplies, and equipment are available; directs and inspects staff during events; maintains shift records and equipment; and assists with employee and payroll matters. The role also attends event-planning meetings as directed and promptly reports maintenance, safety, accident, injury, and incident concerns. It requires use of groundskeeping and industrial cleaning equipment and required safety equipment.

Requirements

Experience in employee management.
Client relationship skills.
Budget management skills.
Availability to work extended hours.

Nice To Haves

Janitorial or cleaning experience.
College degree; preferred but not required.
Bilingual in Spanish and English.

Responsibilities

Plan and coordinate daily housekeeping, event cleaning, and post-event night cleaning operations.
Train, plan, schedule, and assign full-time and part-time employees.
Ensure supplies, equipment, and labor are available for assigned tasks.
Assign Team Leaders to set up equipment before shifts and ensure it is stored properly at shift end.
Check in cleaning staff and confirm staffing meets required levels.
Inspect staff before shifts for compliance with appearance standards.
Deploy staff so open event areas are appropriately staffed and kept clean and safe.
Direct cleaning staff and respond to facility and guest needs.
Walk the facility during events to inspect cleaning performance, quality, and safety.
Check out cleaning staff at the end of shifts.
Schedule cleaning staff for upcoming events and communicate work schedules.
Maintain shift records, including deployment and sign-in/sign-out forms, equipment allocation, labor reports, time cards, inspection reports, teamwork schedules, and safety reports.
Provide employee training and communicate company and client policies.
Maintain equipment in good condition.
Assist the Office Assistant and Site Operations Manager with hiring, interviewing, employee evaluations, disciplinary actions, and payroll concerns during shifts.
Use general groundskeeping equipment, industrial machinery, cleaning solvents, and required safety equipment.
Attend facility event-planning meetings as directed.
Report maintenance and safety concerns immediately.
Report accidents, injuries, and incidents immediately.