Asst Site Manager

Pritchard Industries•New York, NY

12h•Onsite

About The Position

Pritchard Sports & Entertainment Group is seeking an experienced Assistant Site Operations Manager for its sports and entertainment venue at One Times Square in New York City. The role assists the Site Operations Manager with overseeing cleaning and janitorial duties and staff. The position helps manage housekeeping personnel—including managers, supervisors, team leads, general staff, event and post-event staff, and contract labor—to maintain facility cleanliness and achieve service and quality standards. The Assistant Site Operations Manager plans and coordinates daily housekeeping, event cleaning, and post-event night cleaning. The position also supports employee training and scheduling, staffing and supply readiness, facility inspections, event operations, recordkeeping, equipment upkeep, and on-shift human resources matters. The role reports to the Site Operations Manager and receives work assignments and supervision from that manager.

Requirements

Experience in employee management.
Client relationship skills.
Budget management skills.
Availability to work extended hours.

Nice To Haves

Janitorial or cleaning experience is a plus.
A college degree is preferred but not required.
Bilingual Spanish and English.

Responsibilities

Plan and coordinate daily housekeeping, event cleaning, and post-event night cleaning operations.
Train, plan, schedule, and assign full-time and part-time employees.
Ensure supplies, equipment, and labor are available to complete assigned tasks.
Assign team leaders to set up equipment before shifts and ensure it is stored properly at shift end.
Check in cleaning staff and verify staffing meets required levels.
Inspect cleaning staff before shifts to ensure they meet appearance standards.
Deploy staff to ensure open event areas are properly staffed and maintained in a clean and safe condition.
Direct cleaning staff and respond to facility and guest needs.
Walk the facility during events to inspect cleaning staff and service against performance, quality, and safety standards.
Check out cleaning staff at the end of shifts.
Schedule cleaning staff for upcoming events and communicate work schedules.
Maintain shift records, including staff deployment, sign-in/sign-out, equipment allocation, labor, time-card, inspection, teamwork schedule, and safety reports.
Provide employee training and communicate company and client policies.
Maintain equipment in good condition.
Assist the Office Assistant and Site Operations Manager with hiring, interviewing, employee evaluations, disciplinary actions, and payroll concerns.
Use groundskeeping and cleaning equipment, machinery, cleaning solvents, and required safety equipment.
Attend facility event-planning meetings as directed.
Report maintenance and safety concerns immediately.
Report accidents, injuries, and incidents immediately.