Assistant Site Manager

DoorDash USA•St. Louis, MO

10d

About The Position

DashMart is a local-fulfillment center owned and operated by DoorDash, delivering household essentials and other items to customers. The Assistant Site Manager works in a 5,000–15,000-square-foot distribution center, assists in leading the local warehouse operating team, and helps the Site Manager maintain high customer quality. At some locations, the role may include preparing food in a light-prep kitchen. The role leads hourly Operations Associates and Shift Leads through hiring, coaching, development, and support for a safety-first, inclusive culture. It is responsible for results in assigned focus areas or shifts, including scheduling, inventory management, and applying operational best practices. The Assistant Site Manager analyzes performance data, makes recommendations, executes operational improvements, handles onsite escalations, and coordinates with cross-functional partners. The role also coaches the team to deliver accurate, timely orders and works with central teams to ensure the site has needed tools and resources.

Requirements

At least 3 years of experience in operations, warehouse logistics, customer service, retail management, fulfillment, or a related field.
At least 1 year of experience managing a team.
Experience managing high-performing teams of 5 or more employees, with successful performance and employee-development outcomes.
Experience using Excel or Google Sheets to analyze data, including basic formulas and pivot tables.
Flexibility to work regularly scheduled late-night and weekend hours.

Responsibilities

Lead hourly Operations Associates and Shift Leads, including hiring, coaching, and developing team members.
Build an inclusive, safety-first culture and support the team through changes and growth initiatives.
Handle onsite escalations and coordinate with cross-functional partners.
Drive results in assigned focus areas or shifts through effective scheduling and inventory management.
Execute inventory processes and deploy operational best practices from across the network.
Analyze data and recommend and execute actions concerning resource allocation, workflow, warehouse organization, and cross-functional support.
Lead process-improvement projects as needed.
Coach and empower the team to deliver accurate orders and fast fulfillment.
Work with central teams, including inventory and training teams, to ensure the site has the tools and resources needed.