Blue Tide Assistant Site Manager

Get n Go•Sioux Falls, SD

About The Position

The Assistant Site Manager supports the daily operation of a car-wash site by managing employees and site initiatives, delivering quality customer service, promoting memberships and upgrades, and maintaining cleanliness, equipment operation, and wash quality. The role includes staff leadership, coaching, hiring and retention support, staffing and scheduling, inventory and supply ordering, bookkeeping and cash procedures, safety enforcement, and adherence to company policies. The position requires flexible availability for days, evenings, weekends, holidays, and additional hours as needed.

Requirements

One to two years of management experience in a retail or customer-service environment.
Proven ability to build strong and effective teams.
Good communication and interpersonal skills.
Strong organizational and leadership skills.
Accuracy and attention to detail; ability to meet deadlines, work under pressure, and multitask.
Ability to lift, carry, push, or pull up to 50 pounds alone and regularly use a ladder.
Physical stamina for long hours and ability to bend, kneel, stoop, squat, reach, and stand for extended periods.
Ability to work outdoors in all weather conditions.
Valid driver's license and insurable driving record, maintained throughout employment.
Personal liability coverage on the employee's own vehicle.

Nice To Haves

Degree or certification.
Strong technological skills.
Mechanical knowledge.

Responsibilities

Manage employees and site initiatives to drive quality customer service; answer customer questions and resolve complaints.
Promote and sell membership packages and car-wash upgrades.
Provide staff leadership and direction; train and coach employees to promote memberships and up-sell while delivering quality customer service.
Maintain site cleanliness, equipment operation, and wash quality; inspect the tunnel and equipment room, check equipment and chemicals, and perform routine preventative maintenance.
Order parts, chemicals, products, and supplies as needed and maintain accurate inventory.
Perform daily bookkeeping, cash reconciliation, and deposit procedures.
Assist with hiring, retention, training, and staff development; ensure appropriate staffing and scheduling; address performance issues, coach employees, and recognize good performance.
Maintain confidentiality of company documents, passwords and codes, keys, and site security.
Maintain and enforce safety for customers and employees; report potential hazards and accidents or injuries.
Understand, follow, and enforce general rules, company policies, and procedures.
Work flexible hours and additional hours as needed to manage or support site operations.