About The Position

The Assistant Showroom Manager supports the Showroom Manager in driving sales, delivering outstanding customer experiences, and helping the store meet performance goals. The role emphasizes developing and coaching team members; as a leading seller, the Assistant Showroom Manager models the sales process and guides fellow associates. The position also assists with leadership responsibilities, store opening and closing, and additional supervisory duties as needed. This full-time position is expected to work approximately 30–40 hours per week, though actual hours may vary with business needs. Compensation is $23.50 per hour, plus eligibility for monthly commissions on qualifying mattress sales under the applicable commission agreement.

Requirements

  • High school diploma or equivalent; a bachelor’s degree is preferred.
  • At least 3 years of experience working in a retail environment, ideally in a supervisory role.
  • Comfort learning and adapting to new technology.
  • Excellent interpersonal communication capabilities.
  • Customer-service-oriented attitude.
  • Ability to stay organized and manage time effectively.
  • Desire to grow in leadership, management, team building, and problem solving.
  • Understanding of basic business management functions.
  • Enthusiasm and a positive attitude.
  • Demonstrated effective communication and management competencies.
  • Willingness to learn and tackle new challenges.
  • Ability to meet the physical demands described, with reasonable accommodation where applicable.

Nice To Haves

  • Bachelor’s degree.
  • Retail supervisory experience.

Responsibilities

  • Make strategic and operational decisions aligned with Purple’s values.
  • Support sales and store results through sales strategies that meet company performance metrics.
  • Partner with the Showroom Manager to establish goals, monitor progress, and track store performance.
  • Take ownership of personal sales and performance results, and help hold the team accountable for sales performance and productivity.
  • Coach, model, and deliver selling behaviors that support team talent development and company strategy.
  • Help foster a positive work environment.
  • Follow Purple retail policies, safety requirements, and operational standards.
  • Use company resources to prepare and set up visual marketing displays and promotional materials.
  • Assist the Showroom Manager in creating a customer-centric, solution-oriented environment.
  • Learn and communicate product knowledge to address customer needs.
  • Exemplify company values, including safety, community, communication, development, accountability, and innovation.
  • Help open and close the store and perform additional supervisory duties as needed.
  • Work a flexible schedule that may include evenings, weekends, and holidays.

Benefits

  • Comprehensive health and wellness benefits
  • 401(k) match
  • Paid time off
  • Childbirth and parental leave
  • Sick and wellness time
  • Holiday pay
  • Sabbatical
  • Employee discount
  • Give Back Day
  • Complimentary mattress
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