Retail Sales Associate, Stonebriar Centre - Part Time

Macy's•Frisco, TX

2d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout customer experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors to achieve sales goals, and help build customer trust and loyalty. You also help maintain a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and keeping up with trends and promotions. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another through honest, caring collaboration and continually work to improve individual and store results. This is a part-time position at Stonebriar Centre. Part-time colleagues are typically scheduled 12–24 hours per week. All schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability and willingness to meet daily sales-goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Create welcoming, personalized shopping experiences by understanding customer needs and recommending products and services.
Engage customers and use product knowledge and smart selling behaviors to meet sales goals and build customer loyalty.
Review sales goals and stay informed about new arrivals, top-selling products, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor and fitting rooms, including recovering merchandise and supporting merchandise moves.
Update signs and pricing as needed.
Share loyalty-program benefits, assist customers through their shopping experience, and close interactions with a sincere thank-you.
Collaborate with colleagues to support customers and achieve individual and store results.
Attend work dependably and punctually.

Benefits

Competitive pay and benefits.
Health and wellness coverage.
401(k) match.
Paid time off and eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups and volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.