Assistant Service Manager | Hillsboro Chrysler Jeep Dodge Ran

Gee Automotive Companies • Hillsboro, OR

33d • Onsite

About The Position

Hillsboro Chrysler Dodge Jeep Ram is seeking an experienced and motivated Assistant Service Manager to join their team. This role involves helping to lead the service team, delivering exceptional customer experiences, and supporting the daily operations of a busy dealership service department. The ideal candidate will enjoy working with customers, coaching employees, and ensuring repairs are completed efficiently and accurately. This is an opportunity for career growth within a dealership that values teamwork, accountability, and professional development.

Requirements

• Previous automotive service department experience
• Strong customer service and communication skills
• Ability to lead, motivate, and support a team
• Excellent organizational and time-management skills
• Ability to work in a fast-paced environment and manage multiple priorities
• Strong problem-solving and conflict-resolution abilities
• Proficiency with dealership management and service systems
• Must be 18 years or older with a valid driver's license and clean driving record
• Able to pass a criminal background check
• Able to pass a pre-employment drug screen

Responsibilities

• Assist in overseeing daily service department operations
• Support Service Advisors and technicians to ensure efficient workflow
• Deliver exceptional customer service throughout the repair process
• Address customer concerns and help resolve issues professionally and promptly
• Monitor repair order progress and ensure timely vehicle delivery
• Assist with scheduling, staffing, and workload distribution
• Maintain strong communication between customers, technicians, and management
• Help achieve departmental sales, productivity, and customer satisfaction goals
• Ensure compliance with dealership policies, manufacturer guidelines, and safety standards
• Support training and development efforts for service department personnel

Benefits

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance
• Employee Assistance Plan
• Text-based Telehealth
• Variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed