Assistant Service Manager

RML Auto • Lewisville, TX

50d • Onsite

About The Position

Lonestar Toyota is seeking an automotive Assistant Service Manager to join their team. The role involves being a liaison between the customer and the service department, scheduling appointments, reviewing service history, communicating vehicle maintenance and repair information to customers, and providing accurate cost estimates. The company aims to foster a positive and challenging workplace that promotes excellence and achievement, delivering the best possible customer experience.

Requirements

• Ability to provide an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication skills.
• Time management and organizational skills.
• Ability to meet deadlines given by management.
• Ability to work in a fast-paced, results-driven environment.

Nice To Haves

• CDK Experience is a plus.

Responsibilities

• Act as a liaison between the customer and the service department.
• Schedule appointments for vehicle service and repairs.
• Review customer service history.
• Relay important information about vehicle maintenance and repairs to customers.
• Provide accurate cost estimates for services and repairs.
• Ensure customers receive an outstanding customer experience.
• Provide knowledge and technical expertise to help customers understand and approve maintenance requirements, repair orders, and cost estimates.

Benefits

• Comprehensive benefits package, to include several medical plan options, dental, vision, many ancillary products, life and company paid life in addition.
• Competitive Pay.
• PTO.
• 401K plan with a company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed