Assistant Service Manager

Morgan Properties•South Park, PA

About The Position

Morgan Properties is hiring a full-time Assistant Service Manager to help maintain the community to high standards and build positive relationships with residents and colleagues. The role calls for a “Whatever It Takes” approach, open communication, respect for others, and a commitment to creating a safe, welcoming, and well-maintained living environment. The Assistant Service Manager helps manage, develop, and mentor the maintenance team; provides technical troubleshooting and repair expertise; coordinates schedules and inventory; and regularly inspects community buildings and vacant units. The role is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., with paid rotating on-call participation. The employee must remain available for emergencies, including snow, ice, and other on-site events. The schedule may change based on business needs.

Requirements

  • Active and valid driver’s license.
  • Personal vehicle.
  • One-year certificate, 2–4 years of related experience, or equivalent education and experience.
  • Availability for paid rotating on-call participation and emergency events.

Nice To Haves

  • HVAC/EPA/CFC certification preferred.

Responsibilities

  • Manage, develop, and mentor the team in diagnosing problems and making repairs.
  • Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structures, and appliance repair.
  • Establish and prepare a 24-hour on-call schedule for the team and be personally available for snow, ice, and other on-site emergencies.
  • Manage and organize inventory of maintenance materials.
  • Establish on-call, preventive maintenance, make-ready, and general work-order schedules for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.

Benefits

  • Base pay of $24.00–$28.00 per hour.
  • Up to 50% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300 quarterly.
  • On-call appreciation pay of $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including 10 holidays per year and sick leave.
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