Assistant Service Manager
About The Position
Texas Roadhouse is seeking an Assistant Service Manager to assist the Service Manager in managing daily Front of House operations. The role oversees service, training, scheduling, guest experience, sales initiatives, food safety, restaurant cleanliness, and guest flow. The Assistant Service Manager provides hands-on supervision, supports employees and assistants, and helps maintain the restaurant’s culture and core values of passion, integrity, partnership, and fun with purpose. The listed pay is $17–$21. The company describes a fun culture with flexible work schedules, restaurant discounts, friendly competitions, recognition, formal training, and career growth opportunities. A comprehensive total rewards package is offered after 30 days to Restaurant Managers who meet benefit eligibility requirements.
Responsibilities
- Oversee service in the Front of House.
- Enforce compliance with employment policies in the area of responsibility, in conjunction with all management.
- Oversee and approve Front of House side work.
- Provide and oversee thorough training.
- Work during peak business times to set the pace in the Front of House.
- Manage through hands-on restaurant supervision, including unscheduled assistance with serving, hosting, cooking, and other work.
- Ensure 100% table visitation to gather customer insights and assist the Service Manager in developing sales strategies that improve customer experience and drive sales.
- Lead by example to help develop employees and assistants.
- Help cross-train employees.
- Oversee scheduling of designated departments as directed by the Service Manager.
- Develop promotions and incentives to drive sales and conduct alley rallies as directed by the Service Manager.
- Manage compliance with Responsible Alcohol Service training requirements.
- Understand and practice safe food handling procedures.
- Maintain restaurant cleanliness and guest safety at all times.
- Help control guest flow.
- Assist with liquor inventory and ordering.
- Assist the Local Store Marketer with building sales.
- Maintain the restaurant’s culture and live its core values every day.
Benefits
- Flexible work schedules
- Restaurant discounts
- Friendly competitions
- Recognition
- Formal training
- Career growth opportunities
- Choice of medical plans
- Dental insurance
- Vision insurance
- Paid vacation
- Parental leave
- Donor leave
- Bereavement leave
- 100% paid maternity leave
- Adoption assistance
- Short-term disability
- Long-term disability
- Life insurance
- Accident insurance
- Critical illness insurance
- Identity theft protection
- Employee assistance program
- Business travel insurance
- 401(k) retirement plan
- Flexible spending accounts
- Tuition reimbursement up to $5,250 per year
- Monthly profit-sharing program
- Quarterly restricted stock units program
- Opportunities to support the community
- Annual holiday bonus
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
