Assistant Service Manager

Morgan Properties•Kent, OH
•$22 - $25•Onsite

About The Position

Morgan Properties is seeking a full-time Assistant Service Manager to help ensure the physical aspects of the Dartmouth Place community meet company standards and applicable laws. The role involves supporting and mentoring the maintenance team, troubleshooting and repairing building systems and equipment, coordinating maintenance schedules and inventory, and inspecting community buildings and vacant units. The employee must participate in rotating on-call coverage and be available for snow, ice, and other on-site emergencies. The schedule is Monday through Friday, 8 a.m. to 5 p.m., with paid rotating on-call participation; it may change based on business needs.

Requirements

  • Active, valid driver's license and personal vehicle.
  • One-year certificate, 2–4 years of related experience, or equivalent education and experience.
  • Must be available and prepared for emergency events.
  • Must participate in paid rotating on-call coverage.

Nice To Haves

  • HVAC, EPA, or CFC certification preferred.

Responsibilities

  • Manage, develop, and mentor the maintenance team in diagnosing problems and making repairs.
  • Provide troubleshooting and expertise in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
  • Prepare and manage the team's 24-hour on-call schedule, and remain personally available for snow, ice, and other on-site emergencies.
  • Manage and organize maintenance-material inventory.
  • Establish on-call, preventive maintenance, make-ready, and general work-order schedules for the team.
  • Regularly inspect community buildings, including vacant units.
  • Complete tasks assigned by the Service Manager.

Benefits

  • Up to 50% rent discount.
  • Property staff shared renewal commissions.
  • Morgan Essentials: $300 quarterly.
  • On-call appreciation pay of $15 per day for holding the on-call phone.
  • Medical, dental, and vision benefits.
  • 401(k) retirement plan with company match.
  • Generous paid time off, including 10 holidays per year and sick leave.
  • Competitive benefits, career growth opportunities, and professional development.
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