Assistant Service Manager
AAMCO Transmissions and Total Car Care•Hightstown, NJ
About The Position
The Assistant Service Manager supports shop operations by managing customer communications, organizing paperwork, ordering parts and inventory, and maintaining workflow. The role also involves keeping customers informed about the status of vehicle repairs and delivering a high level of customer service.
Requirements
- At least 1 year of experience
- Strong organizational skills
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Ability to multitask and execute in a fast-paced environment
- Honest, goal-oriented, and energetic team player
- Valid driver's license
Nice To Haves
- Familiarity with automotive service procedures, terminology, and industry practices
Responsibilities
- Answer phones
- Organize paperwork in the shop
- Order parts and inventory
- Maintain workflow in the shop
- Keep customers updated on the status of their vehicle repairs
- Deliver a high level of customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
