Assistant Service Advisor

DAHL•Winona, MN

48d•Onsite

About The Position

At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making! Bring your customer service experience to this professional role supporting our Dahl Toyota service team in Winona, MN as an Assistant Service Advisor. You will help schedule service appointments, follow up with service guests, and assist the advisors and service manager with a variety of customer service and administrative related tasks. This is a Monday-Friday position.

Requirements

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Ability to stay on task and work independently
Valid drivers license and clean driving history

Responsibilities

Answer guest calls and establish follows-up with service appointments.
Assist with scheduling service appointments.
Greet service guests as they arrive for their service appointments.
Follow up with service guests that do not show up for their appointments, and to provide updates to guests on their vehicle service.
Communicate with guests and advisors to take care of guest needs.
Drive vehicles to and from service lane, service stalls, and parking lot as needed.
Assist advisors and service manager with other service and administrative related duties.
Utilize online system daily.