Assistant Sales Manager

My Wireless•Fishers, IN
•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, and offers opportunities for career growth and advancement to manage a My Wireless location. The position includes supporting store operations, staffing, inventory, appearance, and team development while contributing to personal and team sales goals. Employees may also perform other related duties as needed to meet the organization’s ongoing needs.

Requirements

  • Management experience in a similar field.
  • Experience in a retail or customer-facing sales environment.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Demonstrated ability to meet performance and operational standards.
  • Ability to motivate, lead, and coach others to achieve results.
  • Strong organizational skills and attention to detail.
  • Effective communication and interpersonal skills.
  • At least 18 years of age and legally able to work in the United States.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability; this may not be required depending on location.
  • Bachelor’s degree.
  • Retail or customer-facing sales experience in the telecommunications industry.
  • Experience prospecting through outbound calls.

Responsibilities

  • Meet and exceed personal performance goals and AT&T standards of performance.
  • Execute and exceed sales and operational initiatives in a timely manner.
  • Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
  • Assist the Retail Store Manager in developing, training, and managing team members.
  • Help customers make buying decisions by providing outstanding customer service.
  • Develop skills to prepare for an opportunity to become a My Wireless Retail Store Manager.
  • Maintain a fun, clean, and engaging work environment for customers and team members.
  • Work as a team member to exceed individual and team goals.
  • Participate in marketing activities designed to maximize daily selling opportunities.
  • Perform other related duties as needed to meet the ongoing needs of the organization.

Benefits

  • Strong base pay with a commission and bonus schedule.
  • Ongoing paid training.
  • Uncapped commission program when meeting or exceeding sales goals.
  • Medical, dental, and vision coverage.
  • Life insurance.
  • 401(k) retirement program.
  • Paid vacation time.
  • Total Pet Plan and pet insurance.
  • Employee Assistance Program.
  • Discounts on devices and AT&T service plans.
  • Welcome kit including AT&T work shirts and personal protective equipment.
  • Sales contests and incentives for achieving key AT&T initiatives.
  • Career paths and growth potential.
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