Assistant Sales Manager

Stanton Optical • Tulsa, OK

14h • Onsite

About The Position

The Assistant Sales Manager is a sales leader who supports the Sales Manager and Brand Manager in executing action plans to improve sales performance within a team environment. The role helps drive store and personal revenue goals while providing outstanding customer service and resolving customer issues. The Assistant Sales Manager may frequently act as Manager on Duty and is developed to take on additional responsibilities in preparation for career advancement.

The role also performs basic optical lab work, including simple customer repairs, assembling lenses into frames, and edging stock lenses to expedite eyewear delivery. It monitors delivery commitments, maintains lab brand standards, and alerts management to equipment malfunctions and order or lens problems. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least one year of retail management experience in a fast-paced retail environment.
• Experience in a secondary leadership role or in managing small sales teams.
• Demonstrated outstanding sales performance throughout a retail career.
• Ability to multitask, prioritize, and remain flexible as business needs change in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care and eagerness to share that passion with others.
• Interest in learning, embracing, and fostering innovation among the team.
• Ability to promote high work standards and empower others to have an entrepreneurial mentality.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

• Optical experience.

Responsibilities

• Drive sales to exceed personal and store daily, weekly, and monthly revenue goals while delivering outstanding customer service.
• Support Sales Manager duties, frequently acting as Manager on Duty.
• Support the training, coaching, and development of retail associates.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
• Resolve customer issues and increase customer satisfaction.
• Communicate and execute company standards and directives to staff.
• Take on additional duties as developed and perform other duties as assigned and required.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyewear delivery.
• Ensure customer orders are delivered accurately and on time.
• Maintain brand standards in the lab area and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
• Track patient delivery-time commitments, including Now Service and Ready When Promised, to ensure 100% compliance.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses, including two pairs annually with no dollar limit for employees.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED