Assistant Sales Manager

My Wireless • Fallbrook, CA

5d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver a strong customer experience and provide technology solutions through AT&T products and services. The role involves working in a fast-paced retail environment focused on customer satisfaction, sales, and team performance. The Assistant Retail Store Manager may develop toward managing a My Wireless location as opportunities arise.

The position includes a base-pay, commission, and bonus program; ongoing paid training; career-growth opportunities; medical, dental, and vision coverage; life insurance; a 401(k) retirement program; paid vacation; pet-plan benefits and pet insurance; an employee assistance program; discounts on devices and AT&T service plans; a welcome kit; and sales contests and incentives. The job description notes that duties may include other related work needed to meet the organization’s ongoing needs.

Requirements

• Management experience in a similar field; required, with wireless-industry experience preferred.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach others to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age, legally able to work in the United States, and a high school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, though it may not be required depending on location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in the telecommunications industry; preferred.
• Experience prospecting through outbound calls; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T performance standards.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make purchasing decisions by providing outstanding customer service.
• Develop skills to be prepared to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging environment for customers and team members.
• Work as a team member to help exceed individual and team goals.
• Participate in marketing activities designed to maximize daily sales opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED