Assistant Sales Manager

My Wireless • West Orange, TX

22d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager and help lead and coach team members in providing an excellent customer experience and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales. It offers ongoing paid training and potential career advancement, including the opportunity to manage a My Wireless location.

The position supports store operations, staffing, inventory, and appearance; helps develop and train team members; and contributes to personal and team sales and operational goals. Employees may perform other related duties as needed to meet the organization’s ongoing needs. My Wireless is an equal opportunity employer.

Requirements

• Management experience in a similar field; required, with wireless industry experience preferred.
• Experience in a retail or customer-facing sales environment; required.
• Ability to work flexible hours, including evenings, weekends, and holidays; required.
• Demonstrated ability to meet performance and operational standards; required.
• Ability to motivate, lead, and coach others to achieve results; required.
• Strong organizational skills and attention to detail; required.
• Effective communication and interpersonal skills; required.
• At least 18 years of age, legally able to work in the United States, and a high school diploma or equivalent; required.

Nice To Haves

• Bilingual ability; preferred, though requirements may vary by location.
• Bachelor’s degree; preferred.
• Retail or customer-facing sales experience in the telecommunications industry; preferred.
• Experience prospecting through outbound calls; preferred.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit with AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED