Assistant Sales Manager

My Wireless • National City, CA

4d

About The Position

My Wireless is hiring an Assistant Retail Store Manager to support the Retail Store Manager and help lead team members in delivering strong customer experiences and technology solutions using AT&T products and services. The role combines sales, customer service, team coaching, and support for day-to-day store operations in a fast-paced retail environment.

The Assistant Retail Store Manager works toward personal and team performance goals, supports sales and operational initiatives, and helps maintain store staffing, inventory, and appearance. The position also includes developing team members, participating in marketing activities, and building the skills needed to manage a My Wireless retail location when an opportunity becomes available. The job may include other related duties as needed to meet the organization’s ongoing needs.

Requirements

• Management experience in a similar field is required; wireless industry experience is preferred.
• Experience in retail or a customer-facing sales environment is required.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach a team toward results.
• Strong organizational skills and attention to detail.
• Highly effective communication and interpersonal skills.
• At least 18 years of age and legally able to be employed in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively with the team to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay.
• Commission and bonus schedule.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED