Assistant Sales Manager

Stanton Optical • Fort Worth, TX

17h • Onsite

About The Position

The Assistant Sales Manager is a sales leader who assists the Sales Manager and Brand Manager in executing action plans to improve sales performance in a team environment. The role supports customer satisfaction by helping resolve customer issues and maintaining a positive attitude. The position also offers development and additional responsibilities to prepare team members for career advancement.

Stanton Optical is a full-service retail optical center focused on providing customer service and quality eyewear at affordable prices. The company’s vision is to modernize the eye care experience for all people, and its mission is to make eye care easy. The role supports the company’s iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment.

The position drives sales and customer service while frequently supporting Sales Manager duties and acting as Manager on duty. It also includes basic optical-lab work, such as simple customer repairs, assembling lenses into frames, and edging stock lenses. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least one year of retail management experience in a fast-paced retail environment.
• Experience in a secondary leadership role or managing small sales teams.
• Demonstrated outstanding sales performance throughout a retail career.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Ability to communicate effectively with a diverse group of people.
• High school diploma or equivalent.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

• Optical experience.

Responsibilities

• Drive sales to exceed personal and store daily, weekly, and monthly revenue goals while delivering outstanding customer service.
• Support Sales Manager duties, frequently acting as Manager on duty.
• Support training, coaching, and development of retail associates.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving desired goals.
• Resolve customer issues and increase customer satisfaction.
• Communicate and execute company standards and directives with staff.
• Assume additional duties as developed and perform other duties as assigned and required.
• Complete simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite delivery of eyeglasses.
• Ensure brand standards are met in the lab area and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery-time commitments to patients, including Now Service and Ready When Promised, to ensure 100% compliance.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED