Assistant Sales Manager
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for training, career growth, and advancement to manage a location. The Assistant Retail Store Manager helps meet personal and store performance goals, execute sales and operational initiatives, maintain store operations, and develop team members. The position requires flexible scheduling, including evenings, weekends, and holidays, and involves standing and walking for prolonged periods, occasional lifting of up to 10 pounds, and handling merchandise and display materials. My Wireless has more than 180 locations in the United States and Puerto Rico.
Requirements
- Management experience in a similar field.
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Demonstrated ability to meet performance and operational standards.
- Ability to motivate, lead, and coach others to achieve results.
- Strong organizational skills and attention to detail.
- Effective communication and interpersonal skills.
- At least 18 years of age and legally able to work in the United States.
- High school diploma or equivalent.
Nice To Haves
- Bilingual ability; preference may depend on location.
- Bachelor’s degree.
- Retail or customer-facing sales experience in the telecommunications industry.
- Experience prospecting through outbound calls.
Responsibilities
- Meet and exceed personal performance goals and AT&T standards of performance.
- Execute and exceed sales and operational initiatives in a timely manner.
- Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
- Assist the Retail Store Manager with developing, training, and managing team members.
- Help customers make buying decisions by providing outstanding customer service.
- Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
- Maintain a fun, clean, and engaging environment for customers and team members.
- Work collaboratively to exceed individual and team goals.
- Participate in marketing activities designed to maximize daily selling opportunities.
Benefits
- Strong base pay with commission and bonus opportunities.
- Ongoing paid training and a pathway to manage a My Wireless location.
- Career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, dental, and vision coverage.
- Life insurance.
- 401(k) retirement program.
- Paid vacation time.
- Total Pet Plan and pet insurance.
- Employee Assistance Program.
- Discounts on devices and AT&T service plans.
- Welcome kit including two AT&T work shirts and personal protective equipment.
- Sales contests and incentives for achieving key AT&T initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
