Assistant Sales Manager

MY WIRELESS • Valencia, CA

2d • $41,433 - $66,433 • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver excellent customer experiences and technology solutions using AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales. The position is located in Stevenson Ranch, California, and compensation is $41,433–$66,433 per year, base plus commission.

The Assistant Retail Store Manager helps oversee store operations, staffing, inventory, and appearance; supports the training and development of team members; and contributes to personal and store sales and operational goals. The role offers paid training and the possibility of advancement to managing a My Wireless location.

My Wireless is a fast-growing AT&T Authorized National Retailer with more than 180 locations in the United States and Puerto Rico. Its stated mission is to inspire team members through learning and development that helps them connect with customers and support their goals. The company describes its training program as intended to prepare team members for promotion. This job description is not all-inclusive, and employees may perform other related duties as needed.

Requirements

• Management experience in a similar field.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach others toward results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally eligible for employment in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability; preferred, though it may not be required depending on location.
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T performance standards.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills and prepare to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively with the team to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay plus commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth opportunities.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED