Assistant Sales Manager

MY WIRELESS•National City, CA

7d•$39,800 - $64,800•Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager and help lead and coach team members in delivering strong customer experiences and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales, with opportunities for training, career growth, and advancement to managing a location. The Assistant Retail Store Manager helps oversee store operations, staffing, inventory, and appearance; develops team members; meets individual and team performance goals; and supports sales and operational initiatives. The role also involves helping customers make purchasing decisions, participating in marketing activities, and maintaining an engaging and clean store environment. The role is based at the National City, California store and is full-time. Compensation is listed as $39,800–$64,800 per year, base plus commission. The position requires flexible hours, including evenings, weekends, and holidays, and includes physical activity such as prolonged standing and walking, occasional lifting of objects up to 10 pounds, reaching, and handling display materials and merchandise.

Requirements

Management experience in a similar field; required, with wireless industry experience preferred.
Experience in a retail or customer-facing sales environment.
Ability to work flexible hours, including evenings, weekends, and holidays.
Demonstrated ability to meet performance and operational standards.
Ability to motivate, lead, and coach team members to achieve results.
Strong organizational skills and attention to detail.
Effective communication and interpersonal skills.
At least 18 years of age and legally able to work in the United States.
High school diploma or equivalent.
Ability to meet the described physical demands, with or without reasonable accommodation, including prolonged standing and walking; occasional lifting and moving of objects up to 10 pounds; frequent reaching; and movements such as climbing or balancing on ladders, stooping, kneeling, and crouching. Dexterity is required, as is the ability to handle small mobile-phone parts and view a computer screen for prolonged periods; eyeglasses or contacts may be used.

Nice To Haves

Bilingual ability (may not be required depending on location).
Bachelor’s degree.
Retail or customer-facing sales experience in the telecommunications industry.
Experience prospecting through outbound calls.

Responsibilities

Meet and exceed personal performance goals and AT&T standards of performance.
Execute and exceed sales and operational initiatives in a timely manner.
Assist the Retail Store Manager in maintaining store operations, staffing, inventory, and appearance.
Assist the Retail Store Manager with the development, training, and management of team members.
Help customers make buying decisions by delivering outstanding customer service.
Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
Maintain a fun, clean, and engaging work environment for customers and team members.
Work collaboratively to exceed individual and team goals.
Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

Commission and bonus schedule in addition to base pay, with uncapped commission when meeting or exceeding sales goals.
Ongoing paid training and career growth opportunities.
Medical, dental, and vision coverage.
Life insurance.
401(k) retirement program.
Paid vacation time.
Total Pet Plan and pet insurance.
Employee Assistance Program.
Discounts on devices and AT&T service plans.
Welcome kit including AT&T work shirts and personal protective equipment.
Sales contests and incentives for achieving AT&T initiatives.