Assistant Sales Manager

My Wireless • Converse, TX

23d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver strong customer experiences and technology solutions across AT&T products and services. The role works in a fast-paced retail environment focused on customer satisfaction and sales. The assistant manager helps maintain store operations, staffing, inventory, and appearance; develops team members; and works toward personal and team performance goals. The position also offers paid training and a pathway to manage a My Wireless location.

Requirements

• Management experience in a similar field is required; wireless-industry experience is preferred.
• Experience in retail or a customer-facing sales environment is required.
• Ability to work flexible hours, including evenings, weekends, and holidays, is required.
• Demonstrated ability to meet performance and operational standards is required.
• Ability to motivate, lead, and coach others to achieve results is required.
• Strong organizational skills and attention to detail are required.
• Effective communication and interpersonal skills are required.
• At least 18 years of age, legally eligible to work in the United States, and a high school diploma or equivalent are required.

Nice To Haves

• Bilingual ability; whether required may depend on location.
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with location operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training and a pathway to manage a location.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee assistance program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for meeting key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED