Assistant Sales Manager

My Wireless • Mesa, AZ

6d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is hiring an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver a strong customer experience and provide technology solutions using AT&T products and services. The role involves sales and operational work in a fast-paced retail environment, with a focus on customer satisfaction and team performance. The position offers ongoing paid training and a pathway to manage a My Wireless location.

Requirements

• Management experience in a similar field.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach team members to achieve results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining store operations, staffing, inventory, and appearance.
• Assist with developing, training, and managing team members.
• Help customers make buying decisions by providing outstanding customer service.
• Develop skills for advancement to a My Wireless Retail Store Manager role when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively with team members to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily sales opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.
• Career paths and growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED