Assistant Sales Manager

European Wax Center•Cary, NC
•$16 - $20

About The Position

The Assistant Sales Manager supports the Center Manager with daily center operations, team development, sales performance, and guest experience. The role coaches and motivates Guest Service Associates, helps achieve membership, package, retention, and sales goals, and contributes to a positive, accountable team culture. It also supports hiring, onboarding, training, local marketing, community outreach, and business development. The position assists with guest concerns, front desk operations, scheduling, inventory management, administrative tasks, cleanliness, and center standards. It offers a potential career path to Center Manager or district leadership.

Requirements

  • Proven sales experience with a track record of achieving goals.
  • Strong communication and relationship-building skills.
  • Ability to coach, develop, and motivate a team.
  • Organized, detail-oriented, and comfortable managing multiple priorities.
  • Positive attitude and passion for delivering exceptional customer experiences.
  • Comfortable working evenings, weekends, and peak business hours as needed.

Nice To Haves

  • Previous leadership, supervisory, or management experience.
  • Experience in beauty, retail, fitness, hospitality, or a service industry.

Responsibilities

  • Support the Center Manager in overseeing daily operations.
  • Coach, motivate, and develop Guest Service Associates to achieve sales goals.
  • Lead by example through exceptional guest service and sales performance.
  • Assist with hiring, onboarding, and training new team members.
  • Foster a positive, energetic, and accountable team culture.
  • Help achieve monthly sales, membership, and guest retention goals.
  • Coach the team on membership sales, package sales, retail recommendations, and rebooking strategies.
  • Monitor key performance indicators and identify opportunities for improvement.
  • Assist with local marketing initiatives, community outreach, and business development efforts.
  • Ensure guests receive a welcoming and memorable experience.
  • Resolve guest concerns professionally and effectively.
  • Maintain center standards, cleanliness, and operational excellence.
  • Support front desk operations, scheduling, inventory management, and administrative tasks.

Benefits

  • 401(k) matching
  • Performance-based bonuses
  • Dental insurance
  • Employee discounts on products
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Vision insurance
  • Wellness resources
  • Free waxing services
  • Discounted Perspire Sauna Studio memberships through a wellness partnership
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