Assistant Sales Manager

MY WIRELESS • Sacramento, CA

3d • $38,001 - $63,001

About The Position

My Wireless is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading team members to deliver a strong customer experience and provide solutions from AT&T products and services. The role combines sales, customer service, and store operations in a fast-paced retail environment focused on customer satisfaction and sales activity. The assistant manager works with customers and colleagues, pursues performance goals, and may develop toward managing a My Wireless location.

The position is based at the Sacramento SFC Store in Sacramento, California, and is full-time. Compensation is listed as $38,001–$63,001 per year, base plus commission. The job requires management experience in a similar field and experience in retail or customer-facing sales. Flexible availability, including evenings, weekends, and holidays, is required. The role involves standing and walking for prolonged periods, occasional lifting and moving of objects up to 10 pounds, and other movements such as reaching, climbing and balancing on ladders, stooping, kneeling, crouching, and handling display materials and merchandise. It also requires dexterity and the ability to work with small phone components and view a computer screen for prolonged periods.

Requirements

• Management experience in a similar field.
• Experience in a retail or customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated ability to meet performance and operational standards.
• Ability to motivate, lead, and coach team members toward results.
• Strong organizational skills and attention to detail.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to perform the described physical demands, with or without reasonable accommodation.

Nice To Haves

• Bilingual skills (may not be required depending on location).
• Bachelor’s degree.
• Retail or customer-facing sales experience in the telecommunications industry.
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed sales and operational initiatives in a timely manner.
• Assist the Retail Store Manager with store operations, staffing, inventory, and store appearance.
• Assist the Retail Store Manager in developing, training, and managing team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Develop skills to become a My Wireless Retail Store Manager when an opportunity arises.
• Maintain a fun, clean, and engaging work environment for customers and team members.
• Work collaboratively to exceed individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training and a pathway to manage a location.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical, dental, and vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED