Assistant Sales Manager

Stanton Optical • Midland, TX

17h

About The Position

The Assistant Sales Manager is a sales leader who supports the Sales Manager and Brand Manager in executing action plans to drive sales performance in a team environment. The role assists customers with issues while maintaining a positive attitude and delivering high-quality customer satisfaction. The employee will be developed and empowered to take on additional duties in preparation for career advancement.

Stanton Optical is a full-service retail optical center focused on providing customer service and quality eyewear at affordable prices. Team members support Now Optics’ vision of modernizing the eye care experience, mission of making eye care easy, and iCARE values: Integrity, Collaboration, Accountability, Respect, and Empowerment.

The position drives personal and store sales, supports retail associate training and development, and frequently acts as Manager on Duty. It also includes customer issue resolution and basic optical lab work to help ensure eyewear orders are accurate and delivered on time. Work hours are determined by business needs, and schedule flexibility is required.

Requirements

• At least one year of retail management experience in a fast-paced retail environment.
• Experience in a secondary leadership role or managing small sales teams.
• Demonstrated outstanding sales performance throughout a retail career.
• Ability to multitask, prioritize, and adapt to changing business needs in a team environment.
• Effective communication skills with a diverse group of people.
• High school diploma or equivalent.
• Passion for outstanding customer and patient care and willingness to share that passion with others.
• Interest in learning, embracing, and fostering innovation among the team.
• Ability to promote high work standards and empower others to adopt an entrepreneurial mentality.
• Schedule flexibility; work hours are determined by business needs.
• Knowledge of MS Word, Google Docs, or similar tools.

Nice To Haves

• Optical experience.

Responsibilities

• Drive sales to exceed personal and store daily, weekly, and monthly revenue goals while delivering outstanding customer service.
• Support Sales Manager duties and frequently act as Manager on Duty.
• Support the training, coaching, and development of retail associates.
• Analyze daily, weekly, monthly, and quarterly reports to ensure staff members are achieving goals.
• Resolve customer issues and increase customer satisfaction.
• Communicate and execute company standards and directives with staff.
• Take on additional duties as developed and other duties as assigned or required.
• Perform simple customer repairs, assemble lenses into frames, and edge stock lenses to expedite eyeglass delivery.
• Ensure brand standards are met in the lab area and notify management of equipment malfunctions, incomplete orders, or incorrect lenses.
• Track delivery-time commitments to patients, including Now Service and Ready When Promised, to ensure full compliance.

Benefits

• Medical, dental, and prescription drug coverage for eligible employees.
• Company-paid life and short-term disability coverage.
• Free eyeglasses; employees receive two pairs each year with no dollar limit.
• Identity theft protection.
• Pet insurance.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Friends and family discounts on products.
• Competitive variable compensation opportunities and sales commission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED