Assistant Safety & Security Manager

Boise Centre • Boise, ID

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About The Position

Boise Centre is seeking an Assistant Safety & Security Manager to help oversee security operations and support the team responsible for keeping guests, employees, and events safe. This hands-on leadership role supports daily department operations, supervises and develops team members, and helps maintain a safe environment throughout the facility and event spaces. The Assistant Safety & Security Manager serves as the Safety & Security Manager in their absence and collaborates with Operations, Events, and Facility teams to support event and building needs.

Boise Centre is a downtown Boise event venue with 86,000 square feet of flexible event space. The position pays $26.37–$32.96 per hour, based on relevant experience. Candidates need supervisory and security or crowd-control experience and must be able to meet the stated physical and scheduling requirements, including work outside normal business hours, weekends, evenings, and holidays.

Requirements

• At least 2 years of supervisory experience.
• At least 3 years of security or crowd-control experience.
• Ability to obtain First Aid/CPR certification within 6 months of hire.
• Strong supervisory and leadership skills, including motivating and coaching employees, providing constructive feedback, and holding team members accountable.
• Working knowledge of life safety guidelines, emergency and security protocols, and alcohol containment laws.
• Ability to remain calm, make sound decisions, and respond effectively during emergencies or high-pressure situations.
• Strong organizational and time-management skills to coordinate staffing, prioritize responsibilities, and meet deadlines.
• Strong written and verbal communication skills, including incident documentation and communication with employees, guests, and clients.
• Excellent customer service and collaboration skills when working with internal departments, clients, and the public.
• Critical-thinking and problem-solving skills to identify challenges and resolve operational issues.
• Proficient computer skills and ability to learn security systems and other software applications.
• Ability to adapt to changing priorities in a fast-paced, high-volume event environment.
• Professional conduct and ability to follow established safety, security, grooming, and uniform standards.
• Ability to safely operate heavy equipment and perform heavy manual labor for extended periods.
• Ability to occasionally ascend heights up to 22 feet and work in outdoor weather conditions.
• Ability to stand and walk frequently for long periods; frequently bend, stoop, kneel, twist, reach, and use ladders, stools, and stairs.
• Ability to frequently lift, push, and pull up to 50 pounds.
• Ability to work outside normal business hours, long hours, weekends, evenings, and holidays.

Responsibilities

• Assist with supervising the Safety & Security team, including hiring, training, coaching, performance management, evaluations, and corrective actions.
• Support daily department operations by coordinating assignments, delegating responsibilities, and ensuring team members meet performance expectations.
• Serve as the Safety & Security Manager in their absence and provide department leadership and direction.
• Prepare staff schedules and coordinate with other departments to ensure appropriate security coverage for events and facility operations.
• Help develop, maintain, and enforce safety and security policies, procedures, and operational standards.
• Assist with managing security systems, door programming, and building key card access.
• Monitor events, facilities, exterior areas, and Grove Plaza extensions to maintain a safe environment for guests, clients, and employees.
• Identify and respond to security incidents, emergencies, and safety concerns, and resolve operational issues.
• Ensure accurate and timely incident reporting and documentation.
• Monitor safety equipment and supplies, including first aid kits, AEDs, fire extinguishers, and personal protective equipment.
• Collaborate with Operations, Events, and Facility teams to support event and building needs, including loading dock and freight elevator activities.

Benefits

• Medical, dental, vision, and life insurance for employees and their families.
• 401(a) Retirement Savings Plan and 457 Deferred Compensation Plan; Boise Centre contributes after eligibility requirements are met.
• Employee Assistance Program.
• Assistance with downtown Boise parking costs.
• Generous paid time off and ten paid holidays.
• Opportunities for leadership development and career growth.
• Occasional complimentary meal during shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed