Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•St. Matthews, KY
•$15 - $20

About The Position

The Assistant Retail Manager, described in the posting as the Assistant Salon Director, helps drive salon performance, client service, and operational excellence. This role maintains a positive, high-energy, client-centric environment and supervises Tanning Consultants to meet company goals, productivity targets, and client-experience expectations. The Assistant Salon Director leads by example, establishes a sense of urgency, and holds the team accountable. The position monitors daily salon operations, supports the Salon Director with revenue and expense control, and helps maintain appropriate staffing and labor costs. It includes coaching and training team members, supporting sales and inventory tasks, and maintaining a clean, professional salon. The expected schedule is five days per week, approximately 40–45 hours depending on hourly or salary status; management coverage may require nights and weekends.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage multiple situations simultaneously in a fast-paced environment.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up trash, towels, and other items.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning duties, including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts as business needs require.
  • Reliable ability and transportation to go to the bank as needed.
  • Ability to work nights and weekends as required for management coverage.

Nice To Haves

  • College education preferred, but not required.
  • Management and/or sales experience preferred, but not required.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, client service, and personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain staffing levels that support productivity and customer service while controlling labor costs.
  • Provide management coverage on nights and Saturdays and Sundays as required.
  • Travel to the bank as needed using reliable transportation.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning and spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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