Assistant Retail Manager Full Time

Sun Tan City•Dickson City, PA

20d•Onsite

About The Position

The Assistant Retail Manager, referred to in the posting as the Assistant Salon Director, helps maintain a high-energy, positive, client-focused salon environment. The role supports store performance, excellent customer service, and operational excellence in order to meet or exceed productivity goals. The Assistant Salon Director supervises and manages Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience. The role is expected to work five days per week for approximately 40 hours. Management coverage may require nights and Saturdays and Sundays. Compensation is listed as $14.00 per hour, with the opportunity to earn performance and store bonuses; the posting describes $19.00 per hour as an average for managers who meet performance and training criteria, not a guaranteed rate.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor and knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and bend down to pick items up from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts when business needs require.

Nice To Haves

College education is preferred but not required.
Management and/or sales experience is preferred but not required.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, creating a client-centric experience and meeting personal sales expectations.
Maintain a professional, impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage as required, including nights and Saturdays and Sundays.