Assistant Retail Manager Full Time

Sun Tan City•Dallas, PA

20d

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-focused environment while driving store performance and operational excellence. The role supervises and manages Tanning Consultants, supports the Salon Director, and leads by example in delivering exceptional client service and meeting sales and productivity goals. The position involves monitoring daily salon operations, maintaining a clean and professional salon, coaching and training team members, generating sales reports, maintaining inventory, and helping manage revenue, expenses, staffing, and labor costs. The position is expected to work five days per week, approximately 40 hours per week, including nights and Saturdays and Sundays as needed to provide management coverage. Work may be independent during shifts when business needs require. The role includes standing and walking for extended periods, bending to clean equipment and pick up items, lifting or helping lift heavy boxes, and performing salon cleaning tasks.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor.
Knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and Saturdays and Sundays as required.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and bend down to pick up trash, towels, and other items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts as business needs require.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, including creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Manage and supervise Tanning Consultants to help achieve company goals.
Hold the team accountable for delivering an exceptional client experience.