Assistant Retail Manager Full Time

Sun Tan City•Rochester, MN

12d

About The Position

The Assistant Salon Director helps maintain a high-energy, positive environment and ensures client-centric service, strong store performance, and operational excellence. The role supervises and manages Tanning Consultants, leads by example, and holds the team accountable for meeting objectives and delivering an exceptional client experience. The position supports the Salon Director with revenue, expenses, staffing, and other salon functions. The position typically involves five days per week and approximately 40–45 hours, depending on hourly or salary status. Management coverage may require nights and Saturdays and Sundays. Reliable transportation to travel to the bank as needed is required. The role may require working independently and alone during shifts when business needs require.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to go to the bank as needed.
Ability to work independently and alone during shifts as business needs require.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and to pick up items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, creating a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for Team Members.
Coach, train, and provide feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling top-line revenue and expenses.
Help maintain staffing levels to support productivity and customer service while controlling labor costs.
Work nights and weekends as needed to provide management coverage.
Travel to the bank as needed.