Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•Rochester, MN
•$16 - $20

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-centric salon environment while driving store performance and operational excellence. This role manages and supervises Tanning Consultants, sets a strong example in company operations, and holds the team accountable for delivering an exceptional client experience and meeting productivity goals. The position supports the Salon Director in controlling revenue and expenses, maintaining staffing levels, and achieving sales and service objectives. The role involves monitoring daily salon operations, maintaining a clean and professional environment, setting goals for team members, and coaching and training them to improve performance. It also includes generating sales reports, maintaining inventory, and assisting with other Salon Director functions. Candidates should expect to work five days per week, approximately 40–45 hours depending on hourly or salary status, and provide management coverage on nights and weekends as required.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Reliable ability and transportation to go to the bank as needed.
  • Ability to work nights and weekends as required.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up items from the floor.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.
  • Ability to work independently and alone during shifts as business needs require.

Nice To Haves

  • College education.
  • Management experience.
  • Sales experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling top-line revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
  • Provide management coverage on nights and Saturdays and Sundays as required.
  • Travel to the bank as needed.

Benefits

  • Medical, dental, and vision insurance options.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning and spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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