Assistant Retail Manager Full Time

Sun Tan City - Chaffin/Bruner Group•Pringle, PA

About The Position

The Assistant Retail Manager, referred to in the job summary as the Assistant Salon Director, helps manage salon operations and support store performance. The role promotes a high-energy, positive, client-centric environment, maintains operational excellence, and works to meet or exceed productivity goals. The assistant manager supervises and develops Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience. The position is expected to work five days per week for approximately 40 hours. Night and weekend work, including Saturdays and Sundays, is required as needed to provide management coverage. The job involves standing and walking for extended periods, cleaning salon equipment and facilities, and lifting or assisting with heavy items.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage multiple situations simultaneously in a fast-paced environment.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills and the ability to coach and mentor.
  • Knowledge of supervisory practices and procedures.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up trash and towels.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.
  • Availability to work nights and Saturdays and Sundays as required.
  • Availability to work five days per week and approximately 40 hours.

Nice To Haves

  • College education is preferred but not required.
  • Management and/or sales experience is preferred but not required.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director with controlling revenue and expenses.
  • Help maintain staffing levels that support productivity and customer service while controlling labor costs.
  • Provide management coverage during nights and weekends as required.
  • Work independently and alone during shifts when business needs require.

Benefits

  • Performance-based bonuses and store bonuses; the posting states average management earnings of $19.00 per hour for those meeting performance and training criteria, which is not guaranteed.
  • Employee discounts on products and services.
  • Opportunity for advancement.
  • 401(k) with company match.
  • Dental insurance.
  • Health insurance options, including medical coverage.
  • Vision insurance.
  • Paid time off.
  • Life insurance and disability coverage options.
  • Flexible scheduling.
  • Professional development and training.
  • Free tanning.
  • Free spray tanning.
  • Free wellness spa services.
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