Assistant Retail Manager Full Time

Sun Tan City - Chaffin/Bruner Group•Dallas, PA

21d

About The Position

The Assistant Retail Manager, described in the job summary as the Assistant Salon Director, helps drive salon performance, maintain operational excellence, and deliver exceptional client service. The role supports the Salon Director in meeting productivity goals, controlling revenue and expenses, maintaining staffing levels, and leading and supervising Tanning Consultants. The assistant manager sets a positive example, promotes a client-centric environment, and holds the team accountable for service and performance. The position is based in a fast-paced salon environment. The schedule is approximately five days and 40 hours per week, with nights and weekends (including Saturdays and Sundays) as required for management coverage. Pay starts at $14.00 per hour or more, with performance and store bonuses; the posting describes average management earnings of $19.00 per hour for those who meet performance and training criteria and notes that this amount is not guaranteed.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client-service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor, along with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Ability to work approximately five days and 40 hours per week, including nights and weekends as required.
Ability to stand and walk for long periods, bend at the waist, lift or assist in lifting items and heavy boxes, and perform salon cleaning tasks.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, client service, and meeting personal sales expectations.
Maintain a professional, clean salon environment.
Set clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director with controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage on nights and Saturdays and Sundays as required.
Work independently and alone during shifts when business needs require.