Assistant Retail Manager Full Time

Sun Tan City•Edwardsville, PA

20d

About The Position

The Assistant Retail Manager, also referred to in the description as the Assistant Salon Director, helps maintain a positive, high-energy, client-centric salon environment. The role supports salon performance and operational excellence, helps meet productivity goals, and supervises and develops Tanning Consultants. The Assistant Salon Director leads by example, promotes an exceptional client experience, and holds the team accountable for objectives. The position is employed by STC Partners, an independently owned and operated franchisee. The schedule is approximately five days and 40 hours per week, with nights and Saturdays and Sundays as needed for management coverage. The role involves working in a fast-paced salon and may require working independently during a shift.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment.
Ability to lift or assist in lifting items and heavy boxes.
Ability to bend down to pick up trash, towels, and other items from floors.
Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts as business needs require.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, including providing a client-centric experience and meeting personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain staffing levels to support productivity and customer service while controlling labor costs.
Manage and supervise Tanning Consultants to help achieve company goals.
Work nights and Saturdays and Sundays as needed to provide management coverage.