Assistant Retail Manager Full Time

Sun Tan City - Chaffin/Bruner Group•Dickson City, PA

21d

About The Position

The Assistant Retail Manager, referred to in the job summary as the Assistant Salon Director, helps maintain a positive, high-energy, client-focused salon environment. The role supports store performance, excellent client service, and operational excellence while meeting or exceeding productivity goals. The Assistant Salon Director supervises and manages Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience. The position involves working five days per week for approximately 40 hours. Management coverage may include nights and Saturdays and Sundays. Compensation is stated as base pay of $14.00 per hour or more, with performance and store bonuses; the posting says management employees who meet all performance and training criteria average $19.00 per hour, but this amount is not guaranteed.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and knowledge of supervisory practices and procedures, with the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work five days per week and approximately 40 hours, including nights and Saturdays and Sundays as required.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and bend down to pick up items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning tasks such as dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts when business needs require.

Nice To Haves

College education is preferred but not required.
Management and/or sales experience is preferred but not required.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage as required, including nights and weekends.