Assistant Retail Manager Full Time

Sun Tan City - STC Management Group, LLC•Louisville, KY
•$15 - $20

About The Position

The Assistant Salon Director helps maintain a high-energy, positive salon environment where client-centric service is consistently demonstrated. The role supports salon performance, superior client service, and operational excellence, with responsibility for meeting or exceeding productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for an exceptional client experience. The position involves working five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require nights and weekends, including Saturdays and Sundays. The role may also require working independently and alone during shifts as business needs require.

Requirements

  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Reliable ability and transportation to go to the bank as needed.

Nice To Haves

  • College education preferred, but not required.
  • Management and/or sales experience preferred, but not required.

Responsibilities

  • Monitor and manage the salon’s daily operations in a fast-paced environment.
  • Lead by example in company operations, including providing a client-centric experience and meeting personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for Team Members.
  • Coach, train, and provide feedback to improve Team Members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling top-line revenue and expenses.
  • Help maintain proper staffing levels to maximize productivity and customer service while controlling labor costs.
  • Provide management coverage on nights and Saturdays and Sundays as required.
  • Travel to the bank as needed using reliable transportation.

Benefits

  • Health insurance options, including medical, dental, and vision.
  • Life insurance and disability coverage options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning.
  • Free spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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