Assistant Retail Manager Full Time

Sun Tan City•Louisville, KY

20d

About The Position

The Assistant Retail Manager, referred to in the job description as the Assistant Salon Director, helps oversee salon operations and store performance at Sun Tan City. The role is responsible for maintaining a high-energy, positive environment and ensuring client-centric service, operational excellence, and achievement of productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience. The position involves working five days per week, approximately 40 to 45 hours depending on hourly or salary status. Management coverage may require nights, Saturdays, and Sundays. The employee may work independently and alone during shifts as business needs require, and must be able to travel to the bank as needed. Compensation is listed as $15.00–$20.00 per hour; the posting explains that $20.00 per hour is an average for management employees meeting performance and training criteria, not a guaranteed rate.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and the ability to coach and mentor, with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and Saturdays and Sundays as required for management coverage.
Reliable ability and transportation to go to the bank as needed.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and bend down to pick up trash, towels, and other items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform salon cleaning tasks, including dusting, sweeping, mopping, and scrubbing.
Ability to work independently and alone during shifts as business needs require.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Manage and supervise Tanning Consultants and hold the team accountable for delivering an exceptional client experience.