Assistant Retail Manager Full Time - Hwy 31W

Sun Tan City - STC Management Group, LLC•Bowling Green, KY

5d•$15 - $20•Onsite

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-centric salon environment and supports store performance, superior customer service, and operational excellence. The position supervises and manages Tanning Consultants, leads by example in company operations, and holds the team accountable for meeting objectives and delivering an exceptional client experience. The role monitors daily salon operations, supports sales and productivity goals, assists the Salon Director with revenue and expense control, and helps maintain staffing levels while managing labor costs. Candidates should expect to work five days per week and approximately 40–45 hours per week, depending on hourly or salary status. Management coverage may require nights and weekends.

Requirements

Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor and knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to travel to the bank as needed.
Ability to work five days per week and approximately 40–45 hours per week, depending on hourly or salary status.
Ability to work nights and Saturdays and Sundays as required for management coverage.

Nice To Haves

College education preferred, but not required.
Management and/or sales experience preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain staffing levels to support productivity and customer service while controlling labor costs.
Provide management coverage on nights and Saturdays and Sundays as required.
Travel to the bank as needed.